💔 @Stripe this is seriously unacceptable. We built a legitimate software business, processed real customer payments, and followed the requirements then suddenly our account gets shut down as “unacceptable risk.” No specific violation. No actual explanation. Just closure, refunds, and our funds being held. If we supposedly violated a policy, tell us WHICH policy and WHAT exactly triggered this decision. A vague “high risk” response is not an explanation. Can a real person at @stripesupport please review this and give us an actual answer?
our account gets shut down as “unacceptable risk.” No specific violation. No actual explanation. Just closure, refunds,
💔 @Stripe this is seriously unacceptable. We built a legitimate software business, processed real customer payments, and followed the requirements then suddenly our account gets shut down as “unacceptable risk.” No specific violation. No actual explanation. Just closure, refunds, and our funds being held. If we supposedly violated a policy, tell us WHICH policy and WHAT exactly triggered this decision. A vague “high risk” response is not an explanation. Can a real person at @stripesupport please review this and give us an actual answer?
What happened
Original call out
our account gets shut down as “unacceptable risk.” No specific violation. No actual explanation. Just closure, refunds, and our funds being held.