Fintech
Wall of Shame
Stripe

our account gets shut down as “unacceptable risk.” No specific violation. No actual explanation. Just closure, refunds,

Collected public accountOutcome not established

💔 @Stripe this is seriously unacceptable. We built a legitimate software business, processed real customer payments, and followed the requirements then suddenly our account gets shut down as “unacceptable risk.” No specific violation. No actual explanation. Just closure, refunds, and our funds being held. If we supposedly violated a policy, tell us WHICH policy and WHAT exactly triggered this decision. A vague “high risk” response is not an explanation. Can a real person at @stripesupport please review this and give us an actual answer?

foundrceo@foundrceoX

💔 @Stripe this is seriously unacceptable. We built a legitimate software business, processed real customer payments, and followed the requirements then suddenly our account gets shut down as “unacceptable risk.” No specific violation. No actual explanation. Just closure, refunds, and our funds being held. If we supposedly violated a policy, tell us WHICH policy and WHAT exactly triggered this decision. A vague “high risk” response is not an explanation. Can a real person at @stripesupport please review this and give us an actual answer?

What happened

  1. Original call out

    our account gets shut down as “unacceptable risk.” No specific violation. No actual explanation. Just closure, refunds, and our funds being held.

    Supporting source