my payment of approximately $3,100 was sent to my Wise account on December 22. However, my Wise account had already been

@Wise — I need your urgent attention regarding a payment that has been stuck for months. Facebook confirmed that my payment of approximately $3,100 was sent to my Wise account on December 22. However, my Wise account had already been disabled/closed on December 14. I have official proof from Facebook confirming that the payment was sent, including the payment reference/details. I also have documentation regarding my Wise account closure. According to Wise’s own information, payments sent to a disabled account should be returned to the sender. However, after months of waiting, the payment has neither reached me nor been returned to Facebook. I have contacted Wise multiple times, but I have not received a meaningful resolution or a clear explanation of where the funds currently are. This is my money, and I should not have to keep waiting indefinitely while Facebook says the payment was completed and Wise has not provided a clear resolution. @WiseSupport — please investigate this case urgently and confirm: Where is the approximately $3,100 payment? Was the payment received by Wise? If the account was disabled, why has the payment not been returned to Facebook? What is the current status of the funds? What specific action is required to resolve this? I have all the supporting documents and payment proofs and can provide them privately through the appropriate support channel. Please escalate this case to the relevant payments team and provide me with a clear response. I am publicly raising this because I have been trying to resolve it privately for months without a satisfactory response. @Wise @WiseSupport