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Stripe

Stripe customer reports alleged account compromise and continuing unauthorized refunds

Unresolved at last update
lisi chen@lisichen14X

@Stripe @StripeSupport Urgent helper needed! My account was hacked and a £24k fraud is currently underway. £6k has already gone through, and £18k is showing PENDING refund to the hacker right now. Please stop the pending refunds immediately! Support case ID: [redacted]

Update

Stripe Support replied on 16 September that its team was working on the issue and had escalated it. Later that day, the author said unauthorized refunds were still leaving the account after more than 20 hours. No later resolution was established in the reviewed thread. https://x.com/stripesupport/status/2100058766657896794 — https://x.com/lisichen14/status/2100369227483955456

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