1/ @RevolutHelp @Revolut I've had my own income - a client payment - frozen by you for nearly 3 months. You told me to get an OFSI unblocking licence. I did. I uploaded it 6 weeks ago. It's STILL marked "Restricted."
RevolutRevolut payment remains frozen after an OFSI licence was submitted
2/ The ONLY reason you ever gave was sanctions exposure. OFSI has confirmed in writing my transaction is covered by their General Licence - so there is no lawful reason left to hold my money. Yet I'm still being passed between 20+ agents with no answer.
3/ I've been told the transfer was "completed" twice and "1-4 days away" at least five times. All false. Formal complaint and a Financial Ombudsman case are now open. I don't want another scripted "we're reviewing it" - I want my money. Happy to DM my references.
Timeline
Original call-out
Author follow-up
2/ The ONLY reason you ever gave was sanctions exposure. OFSI has confirmed in writing my transaction is covered by their General Licence - so there is no lawful reason left to hold my money. Yet I'm still being passed between 20+ agents with no answer.
Author follow-up
3/ I've been told the transfer was "completed" twice and "1-4 days away" at least five times. All false. Formal complaint and a Financial Ombudsman case are now open. I don't want another scripted "we're reviewing it" - I want my money. Happy to DM my references.