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Mercury

Mercury sends an expired closing check; replacement later sent

Outcome not established
Jiasheng Jiang@ChashengjunX

Dear @mercury , Our Mercury account has been closed by your side. Mercury mailed us a check for the remaining funds in our account, we did receive a check from Mercury, but the check is expired. We opened a case to request a new check, case id 2553268, but Mercury did not bother to respond us. We also called Mercury through official Tel support: (415) 878-1068. Support said would provide us a response within 48 hrs. The promised time has passed, yet we receive no Email reply, or a call back. Please help return funds in our account back to us. Thanks in advance.

Timeline
  1. Original call-out

    Supporting source

  2. Author follow-up

    The new check has been sent, we are expecting it. Thanks @mercury

    Supporting source