Dear @mercury , Our Mercury account has been closed by your side. Mercury mailed us a check for the remaining funds in our account, we did receive a check from Mercury, but the check is expired. We opened a case to request a new check, case id 2553268, but Mercury did not bother to respond us. We also called Mercury through official Tel support: (415) 878-1068. Support said would provide us a response within 48 hrs. The promised time has passed, yet we receive no Email reply, or a call back. Please help return funds in our account back to us. Thanks in advance.
Mercury sends an expired closing check; replacement later sent
The new check has been sent, we are expecting it. Thanks @mercury
Timeline
Original call-out
Author follow-up
The new check has been sent, we are expecting it. Thanks @mercury