Fintech
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Mercury

Mercury: closing-balance check sent to the wrong address

Solved
Justin Wu@yehwuuuX

Had my account closed by @mercury and they sent the remaining fund as a check to the wrong address Contacted support and they simply said…

Justin Wu@yehwuuuX

Update: A human support agent from @mercury reached out and transferred my remaining fund back into the correct account. Kudos to them for fixing this

Timeline
  1. Original call-out

    Supporting source

  2. Author follow-up

    Update: A human support agent from @mercury reached out and transferred my remaining fund back into the correct account. Kudos to them for fixing this

    Supporting source