Had my account closed by @mercury and they sent the remaining fund as a check to the wrong address Contacted support and they simply said…
Mercury: closing-balance check sent to the wrong address
Update: A human support agent from @mercury reached out and transferred my remaining fund back into the correct account. Kudos to them for fixing this
Timeline
Original call-out
Author follow-up
Update: A human support agent from @mercury reached out and transferred my remaining fund back into the correct account. Kudos to them for fixing this