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Wise

Repeated document requests and an account freeze on payday

Partially resolved
pix3lchickReddit

Wise closed our small business' account on a payday, with all assets frozen. We were repeatedly being asked for same documents over and over. Provided all documents, proofs, bank statements etc. Then, few days ago - sudden closure of account with all funds frozen. On a payday. UPDATE>> after several calls, emails, chats and formal complaint, account was temporarily unblocked (not cleared yet though).

Timeline
  1. Original account published

    Supporting source

  2. Author鈥檚 follow-up

    UPDATE>> after several calls, emails, chats and formal complaint, account was temporarily unblocked (not cleared yet though).

    Supporting source