Revolut
Revolut - Refused transaction in vendor - money left Revolut account Hi all, My daughter asked me to buy her something from Instant Gaming, and since Revolut has zero extra expenses. I used the site many times, but it was my 1st time using Revolut to pay for something online. The gaming site told me to pay in the app, and since the app was closed, I had to login, open and the popup was there for me to make the payment. The 1st attempt to pay failed for some reason, maybe a timeout; then, I retried to pay, and the payment was successful. The money left my Revolut account, but the vendor states that the payment was refused and that the payment was not made. Now, the refund process is not really great for this case; they ask me for proof in the form of a receipt, but for the vendor, the item was never sold because the bank refused the payment. I already sent my chat with the vendor's support team, a screenshot of the purchase with the tag payment refused, what else can I do? My 1st attempt was unsuccessful to get a refund. Thanks
