Fintech
Wall of Shame
Wise

Dispute request stalls over an unavailable merchant receipt

Unresolved at last update
Cino88Reddit

Terrible experience for a simple dispute, many red flags I write this post to advise people to be careful with Wise, since they lack the basic customer support a bank should provide to its customers. I am Wise client since long time and used it for many transactions live and online during the years. Today I opened a dispute for a payment I made on the 1st of August to a well known online seller. I've never received any confirmation email from the vendor who just disappeared after receiving…

Timeline
  1. Original call-out

    Supporting source