Fintech
Wall of Shame
Revolut

[GB]Revolut restriction.

Unresolved at last update
Particular_Car9601Reddit

[GB]Revolut restriction. **Revolut, please can someone actually help me my account has been restricted since 31 July** I don鈥檛 normally post things like this publicly, but I genuinely don鈥檛 know what else to do. My Revolut account has been restricted since 31 July. I鈥檝e cooperated with everything I鈥檝e been asked for and provided the information requested, but weeks later I still don鈥檛 have a resolution. My trading access has now also been restricted. Trading is a significant part of my income, so being unable to properly access my money or trade is having a real financial impact on me. More than anything, this situation is now seriously affecting my wellbeing. The uncertainty every single day, checking for updates and not knowing when I鈥檒l have normal access to my own money again has become incredibly stressful and exhausting. I鈥檝e submitted a formal complaint and I鈥檓 documenting the financial impact, including the trades I鈥檓 unable to make. I鈥檓 not asking Revolut to bypass any checks or legal obligations. I鈥檓 simply asking for someone at Revolut to please look at my case properly, tell me what is happening and help bring this to a resolution. After this long, I really don鈥檛 think that鈥檚 unreasonable. And if anyone here has experienced a similar restriction recently, I鈥檇 really appreciate hearing how long it took before you finally got a resolution.

Particular_Car9601Reddit

Author follow-up I鈥檓 sorry you鈥檙e going through that ! It鈥檚 so stressful , I had sold a property and had a lump some came , they asked I sent the documents and it was unrestricted , then I started to trade but they restricted the whole account again .

Timeline
  1. Original call-out

    Supporting source

  2. Author follow-up

    I鈥檓 sorry you鈥檙e going through that ! It鈥檚 so stressful , I had sold a property and had a lump some came , they asked I sent the documents and it was unrestricted , then I started to trade but they restricted the whole account again .

    Supporting source

  3. Author reports restriction still ongoing on September 7

    The author reports a brief return of access followed by renewed restriction, an upheld complaint and referral to the Financial Ombudsman. A September 7 edit says the restriction was still ongoing.

    Supporting source