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Stripe

AI platform reports rejected appeal and planned payment reversals

Unresolved at last update
IndependentTrash7036Reddit

Urgent: Stripe closed our account over alleged unauthorized payments, rejected our appeal, and plans to reverse payments for fulfilled orders! We are the team behind [Apilio.ai](http://Apilio.ai), a Hong Kong technology company operating a MaaS (Model-as-a-Service) platform similar in product category to OpenRouter. We provide customers with access to multiple AI models through our own web platform and API. Then, yesterday morning, we suddenly received an email from Stripe stating that it had identified payments that appeared not to have been authorized by customers. Stripe said this meant that the cardholders or bank-account owners had not agreed to those payments. Stripe…

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