Revolut
[IE] Revolut Account Closure - unhappy customer. Help/support? i have been a loyal revolut customer for years now. I use the app for day to day expenditure and more recently in a joint account with my wife. I have never used it for crypto or investment. unfortunately the below all started quickly after upgrading to a premium account I received an email 6 weeks ago that as a standard process of review they required further information. the email specified a date and that if the documents were not upload restrictions would be placed until I uploaded them. I unfortunately missed this date due to personal/work reasons. I uploaded the documents 4 days later but at this stage my account was ‘blocked’. they went on to rejected my submission which included year end tax certificate and monthly payslips x 3. i then tried to contact via chat support and ultimately via a complaint process but I feel like I am constantly chatting with a ‘bot’ or someone who is not really listening to me and simply stating that the decision cannot be overturned. also there was a recent Irish times article detailing a very similar situation. Again I mentioned this in my complaint process but it was not acknowledged i I have also posted a letter to the Dublin space in WeWork but again they Returned a dissatisfactory response has anyone been in a similar situation? Is there even a point in further pursuing this? incredibly frustrating - it is as if they do not want customers
