[HU]Revolut restricted my Pro account before the deadline and is now holding my payment. Avoid at all cost!! I’ve completely lost trust in Revolut. They gave me until **August 10** to provide additional documents for my Pro account. I didn’t even wait for the deadline and submitted everything immediately. Then they asked for more details such as: My LinkedIn profile My Upwork profile My contract My invoice Proof that the invoice had been paid by my client Instead of completing the review, they came back asking for even more documents and **restricted my account before the deadline they gave me**. Now I have a payment on the way that I can’t access because of their restriction. I asked for one simple compromise: temporarily lift the restriction for **3 days** so I could receive the payment while I gathered the extra documents they requested. They refused without offering any reasonable solution. I’ve been paying for the **Ultra plan** for years. I’ve paid subscription fees, transaction fees, and trusted them with my business. The moment I actually needed support, they completely failed me. Their customer support is an absolute joke: Every reply comes from a different agent. Nobody reads the conversation history. Questions are ignored. You get the same generic copy-and-paste responses over and over. Meanwhile, they keep increasing fees, replacing cashback with RevPoints, and making the service worse while charging customers more. If your business depends on getting paid on time, **don’t rely on Revolut**. They can restrict your account while you’re actively cooperating with their review and leave you unable to receive money, with no real explanation and no meaningful customer support. I’m moving my business elsewhere. I’d rather use **Wise**, **Payoneer**, or almost any company that treats its paying customers with basic respect. Has anyone else had Revolut restrict their account before the deadline they gave you? How long did it take to get resolved? People deserve to know what they’re risking before trusting Revolut with their income. **Avoid revolut at any cost!!**
Pro account restricted before a document deadline
Timeline
Original account published
The author says Revolut restricted their Pro account before the stated document deadline, after repeated requests for business evidence. At posting, they could not access an incoming payment and say a request for temporary access was refused.