Fintech
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Revolut

Traveller cannot access funds during a review requiring no new documents

Unresolved at last update
InnerRow6754Reddit

Revolut froze my funds abroad and support has entered an infinite empathy loop I’m travelling abroad right now and Revolut restricted my account for what they call a “routine security review”. The weird part is they don’t need anything from me. No documents. No source-of-funds proof. No explanation about any transaction. No questions at all. I’ve told them several times I’m available immediately and can provide anything they need. Their replies are basically: “We do not require any information from your end at the moment.” “The team is actively working through the necessary…

Timeline
  1. Original call-out

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