[IT] €1,000+ fraudulent transactions on Revolut (ITA) while traveling. App blocked, zero support, no phone number Hi everyone, I’m facing a critical security issue with my Italian Revolut account and desperately need advice on how to escalate this, as Revolut’s support system is completely failing me. **The Situation:** I am currently on vacation in Spain. Today, out of nowhere, **four unauthorized transactions** appeared on my Revolut credit card for **ITA Airways**, totaling **over €1,000**. **Important Security Detail:** I have **never** used this physical credit card. It has only ever been used via **Apple Pay**, which should be the most secure method available. Somehow, the card details were leaked or compromised. **The Current Nightmare:** 1. **Card Terminated:** As soon as I spotted the fraudulent charges, I immediately deleted/terminated the compromised card. 2. **Account Locked:** Shortly after, Revolut completely blocked my access to the mobile app. I can no longer log in. 3. **Zero Support:** Because I am locked out of the app, I cannot use the in-app chat to get support. To make matters worse, Revolut provides **no customer support phone number** on their website to handle urgent fraud cases like this. My money is now completely trapped, and because I have zero visibility or control over my account, I don't even know if more transactions are going through. Has anyone dealt with a complete app lockout during an active fraud incident? How can I reach a human at Revolut immediately when the app is blocked and there is no phone support? Any help, tags to official support handles, or escalation tips would be highly appreciated.
App access blocked during a customer’s card-fraud report
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The author says four unauthorized card transactions exceeded €1,000, after which they terminated the card and lost access to the Revolut app. At posting, they say their money is inaccessible and they cannot reach in-app support.